About G2000 | Corporate Overview, Customer Service and Mission

Corporate Overview

Established in 1980, the G2000 brand has grown into a leading multi-brand apparel retailer under the G2000 Group. The Group specializes in professional business attire for men and women, with its core brands including G2000 MAN, G2000 WOMAN, and BLAACK. With a strong product vision and an unrelenting pursuit of innovation, G2000 Group has secured its position at the forefront of Asia’s apparel retail industry. Today, the Group operates over 400 retail stores across Hong Kong, Macau, Mainland China, Singapore, Malaysia, Taiwan, Thailand, Vietnam, Cambodia, and Jordan.

Our Commitment to Customers

With over 40 years of industry experience, the company has earned a solid reputation for quality, value, and exceptional tailoring—key elements that define its distinguished brands. Our quality assurance team works closely with suppliers and manufacturers to uphold internationally recognized standards, ensuring every product exceeds customer expectations in both fabric and craftsmanship. Fabrics are sourced globally to deliver premium quality at exceptional value. At the same time, we continuously study market trends to enhance our collections and provide customers with superior apparel that stands out in quality and style.

Customer Service

In the traditional apparel market, our brands have successfully earned strong customer loyalty. Providing attentive and comprehensive service has always been a core focus of the G2000 Group. The company invests heavily in employee training and development, offering a wide range of programs covering customer service, product knowledge, sales techniques, visual merchandising, and language skills. We believe every satisfied customer plays a vital role in our business success. Our service philosophy goes beyond meeting expectations — we strive to exceed them.

Global Expansion

G2000 Group is committed to expanding its global footprint through strategic partnerships with fashion retailers who share a strong passion for Asian fashion. By combining the right product concepts with solid partnerships, the Group is well-positioned to become a leading international force in the apparel industry.

Corporate Mission

We are dedicated to becoming a highly recognized and sustainably competitive apparel brand group that offers thoughtful design, exceptional value, and a superior customer experience.

  • Sustainable Competitiveness: We uphold a sustainable business model built to stand the test of time, striving to create a century-long brand legacy.
  • High Recognition: We aim not only for strong brand awareness in each market but also to become our customers’ preferred apparel brand.
  • Thoughtful Design: Our designs stay current and relevant, reflecting modern trends and meeting everyday wardrobe needs.
  • Exceptional Value: While our prices may not always be the lowest, we deliver the best overall value through quality and craftsmanship.
  • Superior Experience: Whether in-store or online, we are committed to offering our employees and customers an exceptional experience at every touchpoint.

Core Values

  • Customer Focus: Provide caring advice and an exceptional shopping experience for both customers and employees.
  • Pursuit of Innovation: Continuously explore new ideas, seek efficiency, and elevate the quality of our apparel.
  • Excellence in Execution: Achieve outstanding results through clear goals, empowered teams, guidance, and follow-through aligned with corporate objectives.
  • Collaboration and Partnership: Work together with sincerity and openness, sharing resources and recognizing contributions to achieve collective success.
  • Integrity and Commitment: Act with honesty, care, respect, and open communication in every relationship.
  • Passion and Enjoyment at Work: Approach challenges with positivity, find fulfillment in our work, and embrace lifelong learning and growth.
  • Professional Passion: Demonstrate dedication and professionalism in driving sustainable growth in the apparel retail industry.