Established in 1980, the G2000 Group is a multi-brand specialty retailer offering an assortment of professional career wear for today’s men and women, operating under different labels: G2000 MAN, G2000 WOMAN and BLAACK. Strong product concepts and a passion for relentless innovation have made G2000 an institution of the apparel retail industry in Asia. Today, the Group operates over 400 outlets in the region covering Hong Kong, Macau, China, Singapore, Malaysia, Taiwan, Thailand, Vietnam, Cambodia and Jordan.
Commitment to Our Customers
With over 40 years of expertise in structured and soft tailoring, we have built a solid reputation for excellence in quality and fit, and value for money – the essence of our brands. In partnership with our suppliers, our Quality Assurance Team employs internationally-recognized standards to ensure we consistently exceed customers’ expectations in both fabric and workmanship quality. Our unique positioning at the doorstep of the largest manufacturer and fabric supplier in the world enables us to achieve the lowest possible costs without sacrificing on quality. Above all, we strive to make continual improvements to our fit offerings based on current market assessments.
In a traditionally fragmented market, our brands have managed to maintain high customer loyalty. Over the years, customer service remains a top priority at G2000, and extensive investment is made in staff training and development. The Company offers a rigorous and multi-faceted training program for its sales staff, including retail operations management, customer service, product knowledge, selling techniques, visual merchandising, and language skills.
We believe nothing is more vital to our business than a satisfied customer. It is our goal not only to satisfy but to exceed our customer’s expectation.
The G2000 Group is committed to international expansion through partnerships with local fashion retailers interested in contemporary career wear. With the right product and the right partners, we are well-positioned to become a market leader in this segment.
To be a sustainable career-wear apparel group with strong brand recognition, by offering thoughtful design, superior value and outstanding experience to all customers in all markets.
- Sustainability: operating on business model that can stand the test of time; as opposed to “here today, gone tomorrow”.
- Strong brand recognition: not only to achieve extensive brand awareness in our respective markets, but to be a desirable brand of choice among consumers.
- Thoughtful designs: creating contemporary designs that are in tune with the times and cater to modern customers’ lifestyle needs.
- Superior value: offering the best value in the market for our core product categories.
- Outstanding experience: in both service and experience instore and online, encompassing both internal and external customers.
Customer Focus: Provide thoughtful solutions and outstanding experience to our external and internal customers.
Change: Strive for new ideas, better ways, better products; at anytime & any place.
Execution Excellence: Achieve superior results aligned with our business goals through setting clear goals, delegation, follow-through and coaching.
Collaboration & Partnership: Work as one team by demonstrating openness, sharing resources, building a strong and trustworthy relation, supporting others and acknowledging contributions in order to promote our success.
Commitment: Be trustworthy and share the same amount of care, respect and communication amongst each other.
Engagement: Embrace challenges with a positive attitude; create excitement and enjoyment in our workplace; pursue growth and learning.
Passion: Demonstrate enthusiasm and expertise at work to drive a sustainable fashion retail business.